RETURN AUTHORIZATION FORM

Returns: 

We will gladly accept returns for all UNWORN NON-CLEARANCE MERCHANDISE within 21 days of receipt of your order, and within 14 days for all California orders. First, you must call or e-mail to request a Return Authorization Number. Please call us at 1-888-374-3368 (PST) or e-mail us at info@volatileusa.com. Please note that we will not accept returns without a Return Authorization number or after 30 days from receipt of your order. You may ship back your item(s) by USPS, UPS and FedEx. The shipping cost for returning item(s) is the responsibility of the customer. VolatileUSA.com will not cover any shipping charges. Refunds will be credited to the original credit/debit card used at the time of ordering. Please allow 5-7 business days for us to process the credit to your card once we have received the item(s) in our warehouse. Based on your bank processing, it may take up to two (2) billing cycles for your credit to appear on your card statement.

Exchanges: 

Exchanges are a part of our return policy stated above. Please call or e-mail us to obtain a Return Authorization number for the item in which you wish to return and exchange for. The shipping cost for returning item(s) and exchange item(s) is the responsibility of the customer. VolatileUSA.com will not cover any shipping charges. Exchanges are always subject to availability at the time your return is received and processed. If you feel that you cannot wait for the exchange item, you can always place a new order online and wait to receive a credit once your return is received.

No Refunds or Exchanges on the following: 

We do not refund or exchange for all CLEARANCE ITEMS, they are final sale. Should you have a question on a clearance item, please feel free to call or e-mail us before placing your order.