FAQS

Shipping

Shipping Information

United States (48 contiguous) Customers

All orders are processed the NEXT business day from the date they are placed.We use UPS for all orders shipping to a physical address. Shipping costs are determined by weight, distance, and time. When placing your order, UPS gives you 4 delivery options and pricing. It will also give you approximate delivery dates. We do our best to ship Ground orders within 3 business days, but due to sales volume, it may take a day or two longer. If you choose Express shipping, it ships the next business day. We do not process orders the same day to provide next day delivery. If you need your order by a certain date please allow at minimum 7-10 business days for delivery from when you placed your order, if you do not want to pay for Express shipping. If you choose to ship your order to a PO Box, we will use United States Postal Service (USPS) no matter what our website says. Please allow 1-2 weeks for delivery.

 

Hawaii, Alaska & Puerto Rico Customers

We offer both UPS and USPS Postal Service as delivery methods. Please allow extra time for USPS deliveries.

 

Canadian Customers

We ship via International Checkout as our delivery method. Please note that we do not cover any taxes or duties for shipments to Canada, this is the reposnsibilty of the customer.

 

International Customers

Our website currently ships Internationally via International Checkout. We will only process International orders if the correct shipment method is chosen and paid for by the customer. Should we receive a order with UPS or USPS costs that are for the United States, you will be contacted immediately and may have to pay the difference in order to have your transaction processed and order shipped.

 

 

 
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Delivery Times

Estimated Delivery Times

All orders will be processed the next business day after the order is placed in the system.  Tracking information will be emailed to the account entered at checkout.

 UPS Ground: 7 to 10 business days

UPS 3 Day: Third business day (At End of Business Day)

UPS 2nd Day: Second business day (At End of Business Day) 

UPS Next Day: Next business day (At End of Business Day)

*UPS does not deliver for volatileusa.com on Saturdays or Sundays, or on national and federal holidays. We process and ship orders Monday thru Friday.

 
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How long does transit take for Expedited UPS shipping?

For all orders with UPS Shipping Method of Next Day Air, 2nd Day Air, 3Day:

Your order will will be processed and shipped the Next Business day. All of our Expedited Shipping methods are for deliveries Monday through Friday ONLY, we do not offer "Saturday Delivery". If you have to receive your order by a certain date, please call or email us and find out what the extra cost would be for Special Expedited Shipping Services.

Ph: 888-374-3368

Email: info@volatileusa.com

 
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