Privacy Policy

Introduction

At VolatileUSA.com “Volatile USA”, we are committed to protecting the privacy and security of our customers and site visitors, including you. The Volatile USA team members are customers as well, both of VolatileUSA.com and other Internet sites. We therefore fully appreciate and respect the importance of data privacy and security on the Internet. On behalf of Volatile USA (the “Services”), including, but not limited to, Web sites located at www.VolatileUSA.com, our blog(s), and any other Website(s) owned and/or operated by PVFootwear and any of their associated Web pages, we are committed to implementing policies and procedures designed to protect your privacy and security, in addition to providing you with the best possible online experience. To achieve that goal, we believe you should feel both informed and empowered when it comes to our handling and usage of your information. In order to offer various products and services to our Customers, Volatile USA needs to collect certain information as described in this Privacy Policy.

This notice therefore explains:

  • what information we collect when you’re using VolatileUSA.com, or when you’re communicating with us;
  • why we collect that information;
  • how/if we may then use that information;
  • how/if we share that information;
  • what we won’t do with your information; and
  • what choices and options you have to control your information.
  • how we protect your information

Information Collected

The information we collect from you will vary, depending on how you use the Services and information you may choose to provide to us (whether through email, phone, internet or otherwise).

Personal Information: We may require Customers who visit the Services and/or purchase products on the Volatile USA site to give us personally identifiable information (“Personal Information”). Personal Information is individually identifiable information about you that we collect including, but not limited to: your full name, a user name and password, email address, phone number, physical address, financial information, and your credit card information and other billing information. You can choose not to provide us with your Personal Information, but by doing so you will not be able to fully take advantage of certain features of our Services and we may not be able to provide you with certain requested information, products and/or services.

Automatic Collection of Information: Similar to many websites online, we will automatically track and collect certain information as you visit and use our Services to help us (i) better understand, improve and modify your or others experience, and (ii) better understand how we can improve the overall experience on one or more of the Services, including providing advertising and other information that is relevant to you. This tracked or automatically gathered information may include, among other things, your computer’s IP address (Internet Protocol address), browser type, the URLs and pages you’ve visited, sections of our content on pages on which you click or in which you are interested, the number of times you visit each page, what downloads and/or search queries you have made, and how long you spent on particular sections.

Advertising: As mentioned above, we may partner with third party ad network(s) to either display or manage our advertising on other Web sites. Our ad network partner may collect non-personally identifiable information about your activities on our Services and other Web sites to provide you targeted advertising based upon your interests.

Sharing and Usage

Record Keeping: It may be necessary for Volatile USA to keep records of certain Personal Information you have provided to us or which we have obtained from you in accordance with this Privacy Policy for business purposes, including but not limited to internal accounting and administration, to supply you with information about your account, to respond to inquiries, to enhance customer service and product options, to improve product performance and promotions, to administer sales records, to provide information about us, our products, services and special offers, and to analyze usage.

Promotions and Marketing: Unless you specify that you’d prefer not to hear from us, if you provide your contact information to us (whether on the Services or on a third party Web site) for promotional or other purposes at the time of registration or otherwise, we may use this to contact you for promotional or other purposes. You may have these communications terminated and opt out at any time by clicking on the “Unsubscribe” link contained in any promotional email. If applicable, please be aware that opting out on one of our Services does not opt you out from any of our other Services unless that option is specifically provided. Please note that despite unsubscribing from such communications, Volatile USA may still contact you in relation to your order(s), purchase(s) or any issues relating any business conducted.

Protection

Whenever Personal Information is stored in our database, that information is protected from unauthorized access or use by way of passwords or other industry-acknowledged means. In addition, our servers that store this information are located behind a firewall. Since certain Personal Information (such as credit card data) is extremely sensitive, we take special care in keeping it secure. We will only electronically transmit this information over secure Internet connections using SSL (Secure Sockets Layer) encryption and/or VPN (Virtual Private Network) encryption, both of which are acceptable standards for online security, and security keys. Finally, to the extent that we may collect and store for a period of time Personal Information consisting of your credit card number or financial information, this information will be stored on secure designated servers with limited access to individuals in departments charged with sensitive information only in connection with processing your orders and/or payment for products and services purchased; provided, however, that those orders and/or payments processed by our business partners, marketing allies and/or service providers that provide or participate in providing the services or products requested or that participate in the payment processes related to such may store such information on their servers which are governed by such third party’s privacy policy and security procedures.

This notice covers all VolatileUSA.com and Services. We’ve done our best to try to explain things as clearly as we can. But because nothing is perfect, we’re always happy to take any questions, comments or suggestions relating to this policy. Just contact our Customer Support if you’d like to discuss this with us.